Our Policy

OUR SERVICES POLICY

We thank “You” for giving us opportunity to provide you with the exceptional chauffeured car service treatment. People are our strongest assets. We have assembled a team of highly motivated and qualified staff with passion for developing best-in-class long term relationship with our clients. We work with you to meet goal, helping achieve success and satisfaction.

Monarch is family owned and operated company dedicated to provide different service experience in Industry!

For both party satisfactions we respectfully ask:
While making reservation/booking for your car transportation needs, yourself, partners, company associates, family member e,.t.c
Please provide us with following information:
Online reservation available www.monarchlimo.net

  • Client’s name/s
  • Client’s contact cell #
  • Pick up address
  • Airline
  • Flight #
  • Departure city
  • Arriving time
  • Final destination address
  • Additional stop address if is any

Monarch Ex. Tr “is not” responsible for any interruption of service due to, incorrect information’s, arrival or delays from any other carrier that may hinder our service as well NOW SHOW CLIENT, we reserve the right to charge the full amount for the scheduled service. In addition we charge following:

Waiting time for sedan service:

After first 10 minutes $1.00 per minute, additional stop (pick up) $25.00 if is different zip code depending how far is from first pick up location.
At the airport after plane lands, first 30 minutes FREE of charge after that $1.00 per minute
We do charge meet & greet $8.00 San Diego and LAX airport

Waiting time for SUV service:

After first 10 minutes $2.00 per minute, additional stop (pick up) $35.00 if is different zip code depending how far is from first pick up location.
At the airport after plane lands, first 30 minutes FREE of charge after that $2.00 per minute
We do charge meet & greet $15.00 San Diego and LAX airport

*Schedule transportation needs in advance “minimum” 12/24 hours
*Cancellation, 6 hours in advance, or be charged the full amount.

Our discounts:

  • Online booking discount
  • Military discount
  • Senior discount
  • 11th way discount
  • VIP member’s discount
  • Executive assistant’s discount

Additional charges:

Meet & Greet (please above explanations)
15% car services between 12:00 AM till 5:00 AM
15% car services during holidays

Minimum required hourly car services:

If you planning to book chauffeured executive car service please see below
Friday, Saturdays and Sundays minimum 3-4 hours
Special occasions:
Prom-Graduation: minimum 6 hours
Concerts: minimum 6 hours
Sport events: minimum 6 hours

Enjoy truly exceptional experience with us!
Thank you in advance; we appreciate your business
Your M.E.T team!